Contract: Three-month contract 

About the role

Redtorch manages large-scale member databases on behalf of a major international sports organisations. We are looking for someone to take ownership of the quality, structure and usability of this data. The immediate priority will be to audit, clean, standardise and enrich a large number of existing datasets, before managing their controlled migration into a new CRM. 

The role will then establish the processes and governance required to maintain a reliable, usable and well-documented database over the longer term. 

What you’ll do

You’ll lead the database work for one of our most significant client accounts. This will include: 

• Auditing and consolidating multiple datasets
• Cleaning and standardising names, organisations, countries, sports, roles and contact details. 
• Identifying and resolving duplicate, incomplete and inconsistent records 
• Verifying athlete and member records using agreed sources and search protocol 
• Applying confidence scoring and maintaining clear verification notes 
• Enriching records with relevant audience and athlete information 
• Creating clear rules for managing conflicting or ambiguous data 
• Producing regular updates on progress, data quality and outstanding issues 
• Maintaining version control, audit trails and clear documentation 
• Structuring the final database so it is ready for CRM import 
• Establishing processes for maintaining data quality in the future 

What you’ll bring

At least three years’ experience in database management, CRM operations, data quality or data migration. 

• Experience working with large and complex datasets
• Advanced Excel skills, including cleaning, matching, deduplicating and validating data
• Experience preparing data for CRM migration or large-scale imports
• Salesforce or other CRM experience would be an advantage
• Strong attention to detail and the ability to work accurately at pace
• Confidence making and documenting decisions where data is incomplete or unclear
• Strong project-management and communication skills
• An understanding of data protection and responsible data handling
• A genuine interest in sport

Qualifying questions

We ask each candidate to answer the below questions when applying for this role:

• Describe a database of more than 100,000 records that you have cleaned or managed.
• Which tools did you use for matching, deduplication and validation?
• How would you determine whether two similar records are duplicates?
• What is your availability and day rate?

How to apply

Please send your answers to the questions along with your CV and a cover letter to iwanttowork@redtorch.sport.

About the role

You‘ll lead ideas across social, comms and marketing for some of the biggest names in global sport. Most of your time will be spent concepting campaigns and reactive content that connect with audiences, but you’ll also bring a strong voice to strategy and a curious eye for cultural crossovers.

You’ll help raise the bar across the team, mentoring creatives earlier in their careers and setting the standard for the quality, clarity and ambition of our ideas.

What you’ll own

• Concepts built for channel: vertical video, social-first formats, episodic series, reactive content and longer-form editorial.

• Copywriting and hook-writing across social, owned and earned media.

• Integrated creative across PR, comms, partnerships and brand, so a single idea works hard in every room.

• Cultural calls: trends, athlete voices, federation moments and fan behaviour that shape what we make and when.

• Editorial direction on social channels run by Redtorch or our clients, including platform-native voice and pace.

• Reactive briefs turned around fast, without dropping the bar.

• How the comms and creative teams work together: briefing, review points, handovers and where ideas get sharpest. You’ll have real influence on the ways of working between the two teams.

How you’ll work

• Partner with Research & Insights and Communications so ideas are rooted in audience truth and channel reality.

• Use performance signals (engagement, watch-through, share rate, sentiment) to sharpen what comes next.

• Present ideas and creative work to senior clients with clarity and conviction.

• Work with project managers to manage creative processes, schedules and budgets.

• Stay close to what’s happening in sport, social and wider culture, and bring those references into the team.

• Keep an eye on direct competitors and know how Redtorch’s work compares.

Tools

You’ll need to visualise ideas quickly in both video and static form, whether that’s rough sketches, mood frames, animatics or quick cuts that get the idea across before a full production starts.

Fluency in Adobe Creative Cloud is expected. Working knowledge of After Effects, similar motion tools is a plus as is a good working knowledge of AI tools such as Flora, Wavy, Runway, Sora or similar for image and video generation. You should have a curious eye for what’s coming next and an opinion on where these tools belong in our process.

What we’re looking for

• 5+ years in a senior creative role within an agency or sports environment.

• A portfolio showing ideas across social, campaign and editorial work, with examples that performed in the wild.

• Strong copy instincts and a clear creative voice.

• The ability to visualise ideas yourself, in both video and static form, using AI tools alongside more traditional ones.

• Experience leading and mentoring creatives and lifting the work of those around you.

• Confidence presenting and defending creative work to senior stakeholders.

• Experience on global brands, and a clear-eyed view of how international campaigns actually get made.

Reporting line

Reports to Creative Director. Sits at the same level as the Senior Designer and works closely with them on shared campaign, brand and identity work.

Shared expectations across senior creatives at Redtorch

The Senior Designer leads on craft, identity and visual systems. The Senior Creative leads on ideas, social and comms. Both roles meet in the middle on campaigns and brand work, and on how Redtorch shows up to the outside world.

Whichever role you hold, you’re expected to:

• Mentor and develop creatives earlier in their careers and keep the standard high across the team.

• Build trust with clients quickly and become a voice they want in the room on the hard calls.

• Facilitate workshops, sharpen briefs and bring a clear point of view to internal and client conversations.

• Understand each client’s world: their goals, their constraints, their audience, and what good looks like for them.

• Work with project managers on processes, schedules, budgets and quality control.

• Stay close to sport, culture and what our direct competitors are making, and bring those signals back to the team.

• Help shape the direction of the creative department, including the occasional opinion piece for the outside world.