The International Skating Union (ISU) wanted an agency to create and deliver a season-long creative campaign to engage and grow audiences.

The campaign would be required to leverage milestones in all ISU disciplines across a season which started on 18 October 2019 and culminated with the 2020 World Championships.


1. To grow a young, highly engaged and worldwide community
2. To increase value of the ISU brand
3. To generate interest in ice-skating sports


#UpAgain is an emotive and inspiring campaign that shines a light on a universal truth which binds all skaters.

Whether you are a beginner looking to stay on their feet or a national champion dreaming of winning gold in Beijing in 2022.

From figure and synchronized skating to speed skating and short track.

It is a celebration of the human spirit; that never-say-die attitude that drives us to improve ourselves.

Yes, we might fall. Yes, we might fail.

But to be the very best we can be.

We get #UpAgain.

 #UpAgain was launched in November 2019 to help the ISU engage and attract fans across its four disciplines outside of event time.  

A rallying cry for all skaters, whatever their level, #UpAgain aimed to inspire every skater to overcome their challenges both on and off the ice.  

Through powerful messaging, inspiring athlete stories and UGC fan competitions, the campaign lifted the community to new heights.  

Then the pandemic hit and everything changed.  

Dreams were put on ice.  

Events were cancelled.  

Rinks were shut.  

Fans and athletes faced isolation and anxiety and loss.  

We had to help the skating community get #UpAgain  

So, we relaunched the campaign – but with a difference.  

It was no longer about ‘ruling’ the ice but staying positive, healthy and entertained.  

ISU and Redtorch designed a carefully crafted programme of content designed to help our audience thrive physically, mentally and emotionally. 

The programme was launched with a sympathetic and optimistic film showing how the resilience of the sport’s top athletes helped them get #UpAgain following career lows. The athletes shared personal videos offering recommendations on how to stay fit and positive.  

At a time when our community was being forced to stay apart, we had brought them closer together than ever before.  

Watch the #UpAgain Launch Video

Results (so far…)


video views


fan engagements



The #UpAgain results have been amazing.Due to their levels of creativity, professionalism and trust, I wouldn't hesitate to recommend Redtorch to anyone looking for an engaging and creative campaign driven by insights.

Selina Vanier, Communications and Media Manager

International Skating Union

Contact us to find out how we can grow and engage your audience.